Check the Status of Your Order

To get the latest update on your order’s journey, please enter your Order Number and the Email Address you used at checkout in the fields below and click “Track”.

Track Your Order
Sample: RR123456789CN

When Will I Get My Tracking Number?

Please note that all Jerzox products are custom-made on demand.

  1. Production Time: It takes approximately 2-7 business days for your item to be printed, perfected, and packaged.
  2. Tracking Number Sent: A tracking number will be generated and automatically sent to your email AFTER the production is complete and your order has been handed over to the shipping carrier.

You will receive a shipping confirmation email with your tracking number.

My Tracking Number Isn’t Working?

No worries! After you receive your tracking number, it can take about 24-48 hours for the shipping carrier’s system (like USPS or FedEx) to update the initial information. Please check back in a short while.

Still Need Help?

If you can’t find your order information or have any other questions, please don’t hesitate to contact us, and we’ll be happy to assist you.